d11 app FAQ
Answers to the questions d11-download.com hears most about installing, opening and using the d11 app on Android.
Is the d11 app free to install?
Yes. The d11 app install is free. Real-money play inside the app is optional and is gated by a KYC check. Visitors from regions where real-money gaming is restricted can still browse the catalogue as a catalogue.
Which Android version does d11 app support?
Most modern Android 7+ devices support d11 app features. Older devices may launch the catalogue but cannot open live games.
How do I update the d11 app?
Open the d11 app hub and tap Install d11 app. The verified route points at the same first-party landing page every time, so updates stay in sync with the catalogue.
What should I do if installation fails?
Enable installs from your browser, free up roughly 80 MB of storage, then tap Install d11 app again. If the problem continues, open a ticket from the in-app inbox.
How do I delete my d11 app account?
Open the in-app inbox and request account deletion. The team replies in the same thread within two business days. Your KYC documents are erased once the deletion completes.
Is the d11 app safe to install?
Install the d11 app only from the verified route on d11-download.com. The d11 app does not ask for read-sms or read-contacts at install time and never collects location data without your consent.
How do I set a deposit limit?
Open the d11 app, go to Settings, and tap Responsible play. Set a daily, weekly or monthly deposit limit, then confirm the choice inside the app. The limit applies within 24 hours.
What if the launch button is greyed out?
The launch button depends on the d11 app version and on the visitor's account state. Update the d11 app, sign in again, and retry. If the button is still greyed out, contact support.
How do I contact support from inside the d11 app?
Open the in-app inbox and start a thread. Replies appear in the same conversation. You can also open the /support/ route for a mirror of the same thread.
What is the difference between the d11 app and a gaming site?
The d11 app is a catalogue of game profiles on Android. The d11-download.com team does not publish any games of its own and is not a gaming site. The d11 app only lists profiles, install steps and safe-install guidance.
How do I report a broken profile?
Use the /contact/ route or the in-app inbox. Include the game ID (the number at the end of the profile URL) and a short description of the issue.
Where is my data stored?
Your favourites list and language choice live on the device. KYC documents and account history live in the d11 app's account store, governed by the privacy policy.