Responsible play

The d11 app is for visitors who are 18 or older (or the legal age in their region). Use the limits inside the app to keep play within a budget.

Age and eligibility

The d11 app is for visitors who are 18 or older (or the legal age in their region). Visitors from regions where real-money gaming is restricted should treat the d11 app as a catalogue, not a wallet.

Deposit limits

Open Settings inside the d11 app, tap Responsible play, then set a daily, weekly or monthly deposit limit. The limit applies within 24 hours. Lower the limit at any time; raising it takes a 24-hour cooling-off period.

Time limits

Set a session timer inside the d11 app. The app reminds you when the timer fires, then locks the session if you keep playing past the limit.

Self-exclusion

Tap Self-exclusion in the d11 app to lock the account for a chosen period. The team honours the lock without exception. Open a support ticket to extend the lock.

Help lines

If gambling stops being fun, contact a local help line for confidential support. The team lists the verified public resources on request through the contact route on d11-download.com.

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